Privacy Policy - J Balvin

Effective Date: October 1, 2024


Pa La Cultura, LLC (“Pa La Cultura,” “we,” or “us”) is committed to protecting your privacy. This privacy policy describes our data practices, including the collection, use, and sharing of data through our websites, applications, stores, and other services (collectively, the "Apps") that link to this privacy policy.


WHO WE ARE

The Apps are operated by Pa La Cultura, LLC, located at www.jbalvin.com. We act as a data controller and are responsible for the processing of personal data by the Apps under applicable privacy and data protection laws.


Apps operated on behalf of artists or partners:

Some Apps may be operated on behalf of artists and/or partners who may process personal data in connection with the App. We will disclose the relevant third parties on the Apps and/or at the point of data collection.


CONTACT US

For questions or comments about this privacy policy, our data practices, or requests regarding your privacy rights, you can:   

  • Contact us by email at [please add email address]
  • Write to us at Pa La Cultura, LLC, [please add the address]


WHAT IS THE INFORMATION THAT WE COLLECT

We collect the following categories of data through your use of the Apps:

  • Information you choose to provide: This includes your name, country of residence, email address, phone number, login information, gender, age, payment card information, billing and/or shipping address, clothing sizes, personal description, photographs, videos, images, and comments. You may provide this information through forms, account creation, searches, uploads, social media linking, contests, promotions, surveys, or reporting problems.
  • Information collected through your use of an App: This includes IP address, location (based on IP lookup), user agent string, language, time zone, cookies and similar tracking information, unique device identifiers, page response times, download errors, page interaction information, and methods used to browse away from the page.
  • Information collected from third parties: Consistent with applicable laws, we may match and supplement information you provide with data held by third-party data providers. This may include name, age, address, phone number, gender, household income, device OS, brand affinities, consumer profile category, music interests, and music spending habits.


HOW YOUR INFORMATION MAY BE USED

We may use your information to:

  • Respond to requests and queries
  • Fulfill orders, process payments, and provide order updates
  • Send marketing communications (with your consent)
  • Advertise our products or those of third parties we believe may interest you
  • Create user segments for ad targeting
  • Operate, measure, and audit online advertisements
  • Build user profiles to understand your interests and personalize your experience
  • Train AI or machine learning models
  • Improve our Apps, products, and services
  • Administer promotions, contests, or sweepstakes
  • Operate and administer our Apps
  • Analyze usage of our Apps
  • Secure our Apps and prevent fraud
  • Resolve disputes and enforce agreements
  • Comply with legal and regulatory obligations


HOW YOUR INFORMATION MAY BE SHARED

We may share your information with third parties in compliance with applicable laws, including:

  • Our affiliates and joint venture partners
  • Our business partners, suppliers, agents, and subcontractors
  • Relevant Pa La Cultura artists and/or representatives
  • Other users when you contribute content to an App
  • Advertisers and advertising networks
  • As part of a corporate sale, merger, or acquisition
  • As required by law or to protect our rights or the rights of others


STORAGE AND RETENTION OF INFORMATION

We will retain your information in accordance with applicable laws and as necessary for our processing purposes. We will delete or de-identify data when it is no longer necessary. We have implemented technical and organizational procedures to safeguard your information.


Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee its security.   



CHILDREN

Our Apps are not directed towards children and we do not knowingly collect information from children without parental consent except where permitted by law.



YOUR RIGHTS


Your Privacy Rights

At Pa La Cultura, we value your privacy and are committed to providing you with the best possible experience in connection with J Balvin. To enhance this experience, we collect and use information about you to personalize our websites, stores, and marketing communications. Since you know what works best for you, we offer you control over how we collect, use, and share your data.


This page outlines the privacy rights available to you based on where you live. If your location isn't specifically mentioned, you can still reach out to us with questions or concerns.


To exercise any of the rights described below or to ask us about our data practices, you can contact us via:


Emailing us at privacy@palacultura.com.


You can opt out of targeted advertising or the sale of your personal information by selecting the “Cookie Choices” link at the bottom of the website you're visiting and disabling Online Advertising. Please note, this must be done on each device and browser you use to fully opt out.


US State Privacy Rights


Residents of Colorado, Connecticut, Utah, and Virginia have specific rights regarding their personal information, including the right to:


  • Confirm whether we process their personal data and access that information.
  • Correct inaccuracies in personal data.
  • Delete personal data.
  • Request data portability.
  • Opt out of targeted advertising.
  • Opt out of the sale of personal information.

California residents can opt out of sharing their personal information with third parties for direct marketing purposes by contacting us as described above.


Additionally, residents of Virginia, Colorado, and Connecticut can opt out of profiling that results in legal or similarly significant decisions, and they may appeal decisions related to their rights requests.


Do-Not-Track Signals: Some browsers send “do-not-track” signals to websites. While no uniform industry standard currently exists for these signals, some Pa La Cultura-operated sites attempt to recognize them. However, due to variations in detection and the absence of clear standards, we cannot guarantee that a “do-not-track” signal will fully disable cookies and tracking technologies. We recommend using the cookie choices tool on our sites to manage Pa La Cultura’s use of cookies and similar technologies.

Personal Data Collection and Disclosure


Pa La Cultura does not engage in the “sale” of personal data as defined by state laws, apart from sharing data for targeted advertising.


The categories of personal data we collect, and the third parties we share it with, include:

Category of Personal Data

Disclosed to Third Parties for Business Purposes

Shared for Targeted Advertising

Identifiers (e.g., name, IP address, email)

Pa La Cultura affiliates, business partners, service providers, advertising companies

Business partners, service providers, advertising companies

Commercial information (e.g., purchase history)

Pa La Cultura affiliates, business partners, service providers, advertising companies

N/A

Gender (protected classification)

Pa La Cultura affiliates, business partners, service providers

Advertising companies

Internet activity (e.g., browsing history)

Pa La Cultura affiliates, business partners, service providers

Advertising companies

Geolocation data

Pa La Cultura affiliates, business partners, service providers

Advertising companies

Audio, electronic, visual data

Service providers

N/A

Inferences from collected data

Pa La Cultura affiliates, business partners, service providers, advertising companies

Advertising companies

We collect personal data from various sources, including:



  • Individuals directly providing the information.
  • Affiliates and business partners.
  • Third-party data providers.
  • Service providers and advertising companies.

Depending on your location, you may have the right to:

  • Confirm whether we process your personal data.
  • Correct inaccurate personal data.
  • Know the categories of personal data collected, used, disclosed, and sold about you.
  • Request deletion of personal data.
  • Opt out of targeted advertising and the sale of personal data.
  • Restrict the processing of sensitive personal data, in some states.
  • Not face discriminatory treatment for exercising these rights.

Pa La Cultura does not knowingly sell or share the personal data of individuals under 16.


If you feel we have not fulfilled a request, you can appeal our decision by emailing us at privacy@palacultura.com with the subject line “Appeal.”


Verification: We may require verification of your identity before processing your request. This may involve confirming access to your email, providing government-issued ID, or other account information.


Authorized Agent: You can designate an authorized agent to submit requests on your behalf, with proof of authorization provided.

European and UK Privacy Rights


If you access Pa La Cultura’s websites or apps from the European Economic Area (EEA), you may have the following rights, subject to identity verification and applicable laws:


  • Confirm whether we process your personal data.
  • Correct inaccurate personal data.
  • Request deletion of personal data.
  • Request data portability.
  • Withdraw previously given consent.
  • Object to or request restriction of personal data processing.
  • You may also file complaints with your local data protection authority if you believe our data practices violate applicable laws.

We process personal data based on various legal grounds, including fulfilling contractual obligations, complying with legal requirements, pursuing legitimate business interests, and consent from individuals.


We may use automated technologies, such as profiling, to support our data processing. This helps us personalize your interactions with Pa La Cultura and its artists, tailoring advertisements, marketing communications, and special offers to you.

INTERNATIONAL DATA TRANSFERS


If we transfer your personal data outside the EEA, we ensure it is protected by one or more of the following: (a) Transfers to countries deemed to provide adequate protection by the European Commission. (b) Consent from the individual. (c) Adherence to relevant data privacy frameworks. (d) Use of contracts approved by the European Commission to provide the same protection as within Europe. (e) You may request more information about these safeguards by contacting us.


CHANGES TO OUR PRIVACY POLICY


Any future updates to our privacy policy will be posted here, so please check back regularly.

DIGITAL ADVERTISING


We work with third-party partners to provide targeted advertising on social media platforms, websites, and apps. These ads may be personalized based on data collected from your use of our App and other sites over time, often using cookies and tracking technologies.


You can learn more about and opt out of targeted advertising via the DAA Webchoices tool at www.aboutads.info. For mobile apps, download the AppChoices app from https://youradchoices.com/appchoices or manage data collection in your device settings. Opting out may reduce ad relevance but won’t eliminate ads.

Cookies


Our Apps use cookies and similar technologies to improve user experience and support targeted ads. You can manage cookie preferences through the tools provided in our Apps. Most browsers accept cookies by default, but you can block or delete them via browser settings. However, disabling cookies may limit certain features of our Apps. For more details, visit www.allaboutcookies.org or www.youronlinechoices.eu for information on behavioral advertising and online privacy.